Shipping policy
Shipping Policy
Order Processing
At Razoru, we strive to get your orders to you as quickly as possible. We process all orders within 1–2 business days. Once your order has shipped, you will receive a tracking email with details on how to track your package.
Domestic Shipping — United States
We offer various shipping options to ensure you receive your order in a timely manner. The following shipping options are available for domestic orders:
| Shipping Method | Shipping Cost | Estimated Delivery Time |
|---|---|---|
| Standard/Free | Free | 5-7 business days |
| Expedited | Calculated at checkout | 3-5 business days |
| Express | Calculated at checkout | 1-3 business days |
International Shipping
For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer. We cannot predict or control these charges, and they will not be reimbursed by Razoru.
Order Tracking
Once your order has shipped, you will receive a tracking email with details on how to track your package. You can use this information to track the status of your order.
Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us at support@razoru.shop within 10 days of the expected delivery date. Please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about your order, please don't hesitate to contact us at support@razoru.shop. We are here to help. This Shipping Policy was last updated on June 3, 2026.